Frequently Asked Questions
at Randolph House Convention Center in Syracuse, NY
A Legacy of Celebration in the Heart of Syracuse
General Venue Information
Where is Randolph House Convention Center located?
Randolph House Convention Center is located in the heart of Syracuse, NY’s historic district, just minutes from downtown, hotels, and major highways for easy access.
What types of events can be hosted at Randolph House?
Our Syracuse NY event venue welcomes weddings, anniversaries, birthdays, corporate meetings, retreats, fundraisers, galas, community celebrations, and holiday gatherings.
How many guests can the venue accommodate?
With approximately 33,000 square feet of space, Randolph House can host intimate gatherings or large events with up to 1,000 guests comfortably.
Is parking available for guests?
Yes, ample on-site and nearby parking is available for all events.
Is the venue wheelchair accessible?
Absolutely. Randolph House is fully accessible and ADA compliant for all guests.
Do you provide tables, chairs, and linens?
Yes, we offer event essentials including tables, chairs, and basic linens. Specialty décor and upgrades can be arranged upon request.
Weddings & Celebrations
Can we host both our ceremony and reception at Randolph House?
Yes, many couples host both their ceremony and reception here for convenience and a seamless celebration experience.
Do you offer wedding packages or custom setups?
We provide both standard and customizable wedding packages designed to match your theme, size, and budget.
Can outside vendors (florists, decorators, DJs) be used?
Yes, outside vendors are welcome with prior approval. We also have a list of trusted Syracuse vendors familiar with our venue.
How far in advance should I book my wedding or event?
We recommend booking at least 12-18 months in advance for weddings, and 6-12 months for smaller events.
Do you offer on-site coordination or event planning assistance?
Yes, our experienced team offers on-site coordination, day-of assistance, and planning support to ensure your event runs smoothly.
Are bridal suites or private preparation rooms available?
Yes, Randolph House includes elegant preparation rooms for couples and wedding parties to get ready before the celebration.
Corporate Events, Conferences & Retreats
What AV, WiFi, and presentation equipment do you provide?
We offer high-speed WiFi, projectors, microphones, and sound systems to support professional presentations and conferences.
Can breakout rooms or smaller meeting spaces be arranged?
Yes, our flexible layouts allow for multiple breakout sessions or private meeting spaces.
Is catering or beverage service available for corporate events?
Yes, Randolph House provides full-service catering, from business luncheons to formal banquets.
Do you offer package rates for multi-day conferences?
We can accommodate multi-day conferences and provide custom packages based on your event schedule and needs.
Can we brand or customize the space for our company event?
Absolutely. Banners, signage, and company branding can be incorporated with prior arrangement.
Community & Holiday Gatherings
Do you host community fundraisers, galas, or school banquets?
Yes, our Syracuse community event venue has hosted numerous fundraisers, school events, and civic celebrations.
Can the space be customized for themed or cultural events?
Yes, we welcome custom décor, entertainment, and themes for all types of cultural and community gatherings.
Are holiday party packages available?
Yes, we offer flexible packages for holiday gatherings and corporate celebrations, including catering and décor options.
Do you offer catering and bar options for holiday events?
Absolutely. Our culinary partners provide full-service catering and beverage packages to suit your celebration.
How early should we book for the holiday season?
Because the holiday season fills up quickly, we recommend reserving your date at least 6–9 months in advance.
Booking, Pricing & Policies
How do I reserve a date for my event?
To reserve a date, contact our team directly or complete our online inquiry form. A signed agreement and deposit are required to secure your booking.
What deposit is required to secure a booking?
A deposit is required at the time of reservation; specific amounts vary depending on the event type and scale.
What is your cancellation or rescheduling policy?
We understand plans may change. Our policies allow flexibility depending on notice period and event type-details provided during booking.
Do you require event insurance?
Yes, most events require proof of event insurance for liability coverage.
What payment methods do you accept?
We accept major credit cards, checks, and electronic transfers.
How soon will I receive a booking confirmation?
Once your deposit and signed agreement are received, confirmation is issued within 2-3 business days.
Directions & Accessibility
Where exactly is Randolph House located in Syracuse?
Randolph House Convention Center is located at 441 Electronics Parkway, Liverpool, NY 13088, just minutes from downtown Syracuse. The venue sits in a convenient, easily accessible area near major highways, hotels, and local attractions.
Is the venue near hotels or public transportation?
Yes. Guests will find several hotels, restaurants, and shops within a short drive or walk of the venue. Public transportation options are also available nearby for added convenience.
What parking options are available?
On-site and adjacent public parking are available for all guests attending events at Randolph House Convention Center.
Are there accessibility accommodations for guests with disabilities?
Yes, the facility is fully ADA-compliant with ramps, elevators, and accessible restrooms to ensure every guest’s comfort.
Still Have Questions?
Didn’t find what you were looking for? Our team is happy to help with any additional questions about Randolph House Convention Center Syracuse NY. Contact us directly for personalized assistance or to schedule a private tour.
Event Planning
01
Request A Consulation
02
Confirm Your Booking
03
We Do The Plan
04
Enjoy Your Event
